Managed AI Operations
AI systems are not launch and forget. Models change, your business changes, your customers change, edge cases appear. Managed AI Operations is our retainer that keeps every chatbot, automation, and AI system we ship sharp, secure, and improving every month.
The problem you are facing
An AI chatbot that was 90 percent accurate three months ago is now answering yesterday's prices. An automation broke when your CRM updated its API. A new prompt-injection trick is circulating online. Without ops, every AI system you ship eventually quietly degrades, until a customer notices.
What we build for you
- Monthly evals: accuracy, latency, safety, conversion, cost
- Continuous retraining: new SOPs, new products, new policies ingested
- Model upgrades: managed transitions to better or cheaper models when they release
- Prompt-injection and abuse monitoring: defense against new attack patterns
- Automation health: pipeline monitoring with alerts
- Cost optimization: model and token spend reviewed quarterly
- Monthly report: what improved, what broke, what we did
How it works
- 1
Onboard
We document every AI system in your stack: what it does, what it costs, what could break it.
- 2
Instrument
Logging, eval datasets, alerting, dashboards. We see issues before customers do.
- 3
Improve weekly
Eval failures, customer feedback, and new business rules feed into weekly improvement cycles.
- 4
Review monthly
A clear monthly report: what improved, what to invest in next.
Outcomes you can expect
- Your AI systems stay accurate as your business changes
- You catch regressions before customers do
- AI spend stays inside budget, and often shrinks as we tune
- You have a partner accountable for every system we shipped
- New AI capabilities get adopted as they release, no falling behind
The companies that win with AI over the next five years will not be the ones that deployed the most. They will be the ones that kept the AI they deployed earning, every quarter.
Frequently asked questions
Is this just maintenance?
No. Maintenance is reactive. Managed AI Operations is proactive: we run evals weekly, ship improvements, and adopt new models on your behalf.
Can you manage AI systems we built ourselves or with another agency?
Yes, after a short audit and onboarding. About a third of our managed clients started this way.
How is this priced?
Monthly retainer scaled to the size and number of systems under management. Most clients land between $1.5k and $8k per month.
What happens if something breaks at midnight?
Critical systems get on-call coverage. We have an SLA for response time and customer-visible incidents.
Can I cancel anytime?
Yes. Monthly retainer, no long-term lock-in. We earn it every month.
Ready to get started?
Order this service through our contact form and our team will be in touch within one business day. Prefer a quick call first? Book one for free.