AI Chatbots for Sales and Support
Most of your customers' questions have been answered a hundred times before. We install AI chatbots that handle them instantly, in your tone, in your customer's language, on whichever channel they came from. When something needs a human, the chatbot hands off cleanly with full context.
The problem you are facing
Leads land at midnight. Customers DM the same question to your Instagram for the third time this week. Your sales team plays voicemail tag. Your support team rewrites the same email 40 times a day. The cost is not just hours, it is the leads and customers who give up before they reach a human.
What we build for you
- Web chat widget, embedded on your site, branded to match
- WhatsApp Business chatbot, official API integration
- Messenger and Instagram DM chatbots, auto-reply with intelligence
- Multilingual, English plus the languages your customers actually use
- Human handoff, clean one-tap escalation with full transcript
- CRM logging, every conversation goes where your sales team works
- Lead qualification, the chatbot filters and books the right calls
How it works
- 1
Channel scope
Where are your customers actually trying to reach you? Web, WhatsApp, Messenger, Instagram? We start with the channel that costs the most when ignored.
- 2
Knowledge base
FAQs, product info, pricing rules, policies, brand voice. The chatbot only answers from approved sources. No hallucinations.
- 3
Build and test
We script the conversation flows, build escalation rules, and stress-test with real customer messages before it goes live.
- 4
Launch and route
Live in production. Every conversation flows into your CRM. Sales and support see context-rich handoffs, not cold messages.
- 5
Tune monthly
We watch every chat, find the gaps, retrain the chatbot, and improve the conversion rate every month.
Outcomes you can expect
- Customers get answers in under a minute, 24/7
- Qualified leads land in your CRM with conversation history attached
- Sales team only talks to people ready to buy
- Support cost per ticket drops by 30 to 60 percent
- Your business stays open while you sleep
The mistake most companies make with chatbots is launching a generic FAQ widget, watching it answer five questions wrong, and turning it off. That is not a chatbot problem, that is a knowledge-base problem.
We invest the first half of every engagement getting the knowledge right. Once it is right, the chatbot is a force multiplier on every channel you are already on.
Frequently asked questions
Will it sound like a robot?
It will sound like your brand. We tune voice, vocabulary, and personality to match your written content. Most users cannot tell, and that is the point.
What about complex or angry customers?
The chatbot detects sentiment and complexity, then hands off to a human with the full transcript and a one-line summary. No re-explaining.
Can it actually book calls or take orders?
Yes. Connected to your calendar, payment processor, or order system, the chatbot can complete transactions, not just answer questions.
What languages do you support?
Whatever your customers speak. We commonly deploy in English, Swahili, French, and Arabic. The chatbot auto-detects on incoming message.
How long until it is live?
Simple web chatbot: 2 to 3 weeks. Multi-channel and CRM integration: 5 to 7 weeks.
Ready to get started?
Order this service through our contact form and our team will be in touch within one business day. Prefer a quick call first? Book one for free.