Privacy

1. Introduction

WPFOSS ("we," "us," "our") is committed to protecting your privacy. This policy outlines how we handle personal information collected during WordPress development, WooCommerce integration, and M-Pesa payment processing. By using our services, you consent to this policy.

2. Data Collected

Personal Information: Name, email, phone number, business details, and M-Pesa transaction data.

Technical Data: IP addresses, browser details, and cookies (for website analytics).

Payment Information: Processed via M-Pesa; we do not store full payment details.

3. Use of Data

Deliver and support services (e.g., WooCommerce setup).

Process payments via M-Pesa.

Communicate updates, offers, and support.

Improve services and website functionality.

4. Data Sharing

Third-Party Services: M-Pesa, WooCommerce, hosting providers.

Legal Requirements: Compliance with Kenyan Data Protection Act 2019.

5. Data Security

Encryption, access controls, and secure servers.

Regular audits to safeguard data.

6. User Rights

Access, correct, or delete your data.

Opt-out of marketing communications.

Lodge complaints with Kenya’s Data Commissioner.

7. Cookies

Used for analytics and user experience. You may disable cookies via browser settings.

Third-Party Analytics: Tools like Google Analytics may collect anonymized usage data.

8. Data Retention

We retain client data for 1 year after service termination unless legal requirements dictate otherwise.

9. International Data Transfers

If data is transferred outside Kenya, recipients must adhere to equivalent protection standards.

10. Children’s Privacy

Services are not intended for users under 18. We do not knowingly collect minors’ data.

11. Policy Updates

Changes will be posted here; continued use implies acceptance.

12. Contact

For inquiries, contact: hello[at]wpfoss.com